![]() ![]() If there is a connection problem, follow the instructions in HP Print and Scan Doctor.If your printer in not in the list, turn it off and on, and then click Retry.Once HP Print and Scan Doctor opens, click Start, and then select your printer.Run HPPSdr.exe from the download location on your computer.Use HP Print and Scan Doctor to check connectivityĭownload a special version of HP Print and Scan Doctor specifically created to help with printer offline conditions. click here and follow the troubleshooting steps Troubleshoot a Wi-Fi connection to an HP printer.click here and follow the troubleshooting steps-Find drivers, apps, and updates for HP printers.click here and follow the troubleshooting steps- HP printer setup (Wi-Fi Direct).click here and follow the troubleshooting steps- HP printer setup (Wi-Fi network).click here and follow the troubleshooting steps- HP printer setup (HP Smart app).uninstall the printer drivers from the device manager If the issue persists, then please follow the steps mentioned belowġ. Click here to know different methods of updating printer firmware.Click here to download and install the latest printer firmware from your product.Turn on the printer and wait till warm-up period finishes and the printer is idle.Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord ( This is important) and then plug back the power cord to the printer. ![]() Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.Have you observed any error code on the display? Have you made any changes post that this issue raised?ĭo you see any lights blinking on the control panel of the printer? Not to worry I will help you to get a resolution to resolve the issue. I understand you are facing an issue with your HP ENVY 4500 printer not visible to Windows 11. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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